Reid Benner

Maintained active NATO Reliability Clearance and Controlled Goods Program (CGP) certification, effectively handling ITAR-controlled optics and documentation for defense projects.

Applied electromagnetic engineering principles to optimize optical thin-film processes, enhancing performance for critical aerospace and defense applications.

Operated and maintained vacuum thin-film coating systems for over 20 different EMR aerospace/defense optics, including process setup, chamber maintenance, and run qualification.

Calibrated and operated advanced optical-metrology equipment (spectrophotometer, ellipsometer), meticulously analyzing spectral and thickness data to verify coating performance.

Performed daily optical inspections, ensuring conformance to sub-5 nm drawing tolerances, and completed rigorous environmental testing to validate reliability standards.

Coordinated field schedules and logistics within a team environment, successfully meeting client deadlines for installations and repairs.

Maintained operational readiness of vehicles and tools, ensuring efficient and uninterrupted service delivery.

Collaborated effectively with team members to streamline workflows and enhance overall project efficiency.

Generated over $80,000 in revenue through targeted outreach and customer retention strategies, consistently exceeding sales targets.

Developed and managed a niche client pipeline that consistently outperformed the team average in sales performance.

Cultivated strong client relationships through genuine conversation, translating into sustained business objectives and repeat sales.